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Preparing the MinuteWork public site.
Preparing the MinuteWork public site.
About
Most of the conversation is whether the worker survives. We think the more interesting question is whether the work — the judgment, the relationships, the choices made under pressure — stays with the person who already does it, or gets sold back to them by a startup that just learned the vocabulary.
MinuteWork is built so the work goes back to the people who do it.
What we believe
Domain experts know things engineers don't. AI doesn't change that — it makes that knowledge monetizable. Our job is to package it for them, not learn it ourselves and resell it.
Generative models don't beat human judgment in the verticals we serve. They multiply it. A 14-year insurance broker plus an AI workforce is more valuable than either one alone.
The relationship is yours. The export is yours. The customer list is yours. We power what runs underneath. If you ever leave, you leave with everything that was always yours to begin with.
If you don't earn, we don't earn. The Operator Earnings Share is the only mechanism that aligns us with you over a long horizon. We built our pricing so we can't profit from idle accounts.
Three of these aren't hard. Saying all three out loud, in writing, at scale, is. Our Privacy Policy and Marketplace contract make each one explicit and enforceable.
The best operator businesses don't run on hype cycles. They run on missed-call recovery, document chasing, and follow-up. We optimize for the unglamorous workflows that compound quietly.
We'd rather sign one operator and serve them well for ten years than acquire ten thousand who churn in six months. That bias shapes how we build, who we hire, and what we ship.
What we won't do
Principles are easy to write. Refusals are harder, because they cost you optionality. These are the optionalities we've already given up.
If MinuteWork ever ships a product in a category where an operator is already paying us, that operator becomes our partner — or we don't ship it. We are infrastructure, not a fast-follower.
Forbidden in our Marketplace contract. Forbidden by policy everywhere else. Tenant sovereignty isn't a marketing line; it's the architectural commitment that makes everything else honest.
Not your résumés. Not your customer transcripts. Not your AI traces. Subprocessors don't get to either; we contractually require them to disable training on tenant inputs and outputs, or we don't route to them.
Not as analytics, not as benchmarks, not as enrichment. Aggregate, de-identified product telemetry only. Your customers are not our growth channel.
Operators bring their network. We don't poach it. The same logic that protects your customers from being resold protects them from being recruited.
The company
A Delaware C-corporation, early stage. We don't have employees in the traditional sense — we have operators.
Plus the operator console, when you're signed in.
Email is the fastest path. We read everything.
Founder essay on why we think the worker keeps the value.
Pattern proof from real domain experts plus modeled archetypes.
Upload your résumé or describe what you do. MinuteWork turns it into the AI workforce that runs it.
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