Privacy Policy

Last updated: December 2, 2025

1. Introduction

MinuteWork ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered back-office automation platform for trucking insurance.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email, company name)
  • Business information (DOT number, MC number, fleet size)
  • Insurance policy information and documents
  • Communication data (emails processed through our platform)

2.2 Information Collected Automatically

  • Usage data and analytics
  • Device and browser information
  • IP address and location data
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process insurance workflows and automate tasks
  • Improve our AI models and service quality
  • Communicate with you about your account
  • Comply with legal obligations
  • Detect and prevent fraud or abuse

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations
  • Insurance carriers and agencies (as directed by you)
  • Legal authorities when required by law
  • Business partners with your consent

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption in transit and at rest
  • Access controls and authentication
  • Regular security audits
  • Employee training on data protection

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Opt out of certain data processing

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@minutework.ai

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.